Customer Service

customer service

Master Tech Heating & Air Conditioning values its customers and the opportunity to present the highest quality products along with the most knowledgeable sales & service people in the industry. We offer fair pricing and the belief that the true value of our services cannot be matched simply by a competitor with a lower price. With over 15 years as a family-owned business, Master Tech Heating & Air Conditioning has established itself as the leading HVAC company across the Northwest Chicago suburbs.

Our customer support staff is focused on providing the best possible experience from start to finish. If you purchase a home comfort system from us you will get the same outstanding service before the sale and for many years to follow. If you’ve called on Master Tech for a repair or maintenance of your air conditioning, furnace or boiler we stand by our work always. We work to keep every customer 100% satisfied, we hear every day from satisfied customers who are more than happy to refer their friends and families.

In the event that a customer is less than satisfied with their experience with Master Tech, we work quickly to resolve any issue. Master Tech is an accredited member of the Better Business Bureau of Chicago and works honestly and ethically to serve our customers. With numerous awards for customer service and high grades from leading consumer websites Master Tech Heating & Air Conditioning has a proven track record of taking care of its customers. Our goal is 100% satisfaction and we are committed to providing that everyday.