Your Premier Furnace Repair Specialist 24 Hour Furnace Repair
Master Tech Heating and Air Conditioning has worked hard over the years to earn the respect and loyalty of the residents of Mchenry County, Lake County and the Northwest suburbs.
With many years in the heating and cooling repair business, Master Tech has established itself as the premier furnace repair specialist for the greater Chicagoland area.
24 Hour Service – 24 hours a day, 7 days a week and 365 days a year, you have Chicago’s leading furnace repair specialist waiting for your call!
We Service Your Area – Master Tech has a furnace maintenance technician in your area right now, and we respond to your call within 2 hours – guaranteed!
Around the Clock Customer Service – Tired of talking to answering machines? Master Tech never sleeps. Get the help you need now from our supportive live customer service representatives.
No Additional Charge – You will never pay extra for nights, weekends, or holidays heating repair or service calls. We even offer special discounts!1
Superior Service – With our accreditation and A+ rating from the Better Business Bureau, you can trust that your furnace is in good hands with Master Tech . But don’t just take our word for it; see what other customers have to say about Master Tech.
Step #1: Call Master Tech! When you call Master Tech you will always speak with a real person. Our 24 hour customer service representatives will:
- Document your problems
- Offer you flexible scheduling options
- Answer all of your questions
- Immediately dispatch an expert technician to your home
Step #2: Answer the phone! Our furnace maintenance technician will give you a convenience call when they’re on the way to pin-point a more exact arrival time.
Step #3: Answer the door! Master Tech guarantees a two hour response time whenever you schedule an emergency service. Once the technician arrives, your work is done! Let our expert technician take care of the rest. For a furnace repair we always carry the furnace parts you need regardless of make or model.
Tracking Systems – With the use of state of the art tracking systems, Garmin GPS equipment, and BlackBerry mobile devices, we are able to pin-point the exact location of our service technicians and contact them with ease. We use this technology to minimize your wait time by determining which service technician is closest to your home when you call for service.
Fully Equipped – A Master Tech service vehicle is like a parts shop on wheels. Each truck comes fully equipped with common furnace parts which allow us to service / repair all makes and models of furnaces.
NATE Certified Service Technicians – Every HVAC service technician that is employed by Master Tech is NATE certified. That means that they have undergone months of rigorous training and can service every make and model of furnace with absolute precision and skill. Our heating and air conditioning repair servicemen are also qualified salesmen. In the event that your unit is beyond repair, our technician will provide you with a FREE quote on a new heating system.
The HVAC repair technician that we send to your home will arrive in a Master Tech service vehicle and will be wearing a Master Tech uniform. Upon entering your home, he will wear a pair of booties over his work boots to ensure that your home is not damaged in any way. He will also be polite, respectful and understanding of the frustrating situation that you are in.
After discussing the problems that you have been experiencing with the furnace, he will begin his expert diagnosis. Some problems are more obvious than others, so the diagnosis may take some time to complete. But, don’t worry! At Master Tech you never pay an hourly charge, and our furnace maintenance technicians will work as swiftly as possible to isolate the issue.
Once the problem has been discovered, the technician will explain the potential repairs to you before he proceeds any further with the service. We want you to fully understand the problem so that you know what is going on at all times. Once you agree to a repair, the technician will get to work repairing the unit and soon your furnace will be keeping you and your family warm once again.
Master Tech’s customer service doesn’t end after the technician leaves your home. Every repair comes with at least a 90 day warranty in writing, and we only use top of the line replacement parts when repairing your unit. Our live customer service representatives are always at your disposal day and night to answer any questions that may come up after you have a service performed.